Frequently Asked Questions

Find answers to common questions about our products and services

No, we currently deliver within the Philippines only. International shipping is not available at this time.
Please contact us immediately via phone or email if you need to update your delivery address. Changes can only be processed before your order has been shipped.
Delivery time depends on your location:

Metro Manila: 2–5 business days
Provincial areas: 5–10 business days

We ship via NinjaVan Philippines.
Once your order has been dispatched, you will receive a NinjaVan tracking number via SMS or email. Use this to track your delivery on the NinjaVan website.

Still have questions?

If you couldn't find the answer to your question, please feel free to contact us.

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